PART 1 — REAL IELTS EXAM TEST 11 — IELTS Test

Speaker 2
(0:00) Section 1. (0:02) You will hear a conversation between a travel agent and a customer who needs to book a hotel for a group visit. (0:10) First, you have some time to look at questions 1 to 6.
(0:39) You will see that there is an example which has been done for you. (0:43) On this occasion only, the conversation relating to this will be played first.
Speaker 1
(0:52) Hello, Elite Travel. (0:53) This is Emily speaking. (0:55) How may I assist you today?
Speaker 3
(0:57) Hi, I have a question. (1:10) I'm wondering if you have a recommendation.
Speaker 1
(1:13) I would be happy to help. (1:15) Those three are excellent choices. (1:17) If everyone is booking hotel rooms independently, an easy way to do it is online booking.
(1:23) The Star Hotel offers online bookings at no additional charge.
Speaker 2
(1:30) The woman says that the Star Hotel offers online bookings at no additional charge. (1:36) So, choice B has been written in the space. (1:41) Now we shall begin.
(1:44) You should answer the questions as you listen because you will not hear the recording a second time. (1:51) Listen carefully and answer questions 1 to 6.
Speaker 1
(1:58) Hello, Elite Travel. (1:59) This is Emily speaking. (2:01) How may I assist you today?
Speaker 3
(2:03) Hi, I have a...
Speaker 1
(2:19) I would be happy to help. (2:20) Those three are excellent choices. (2:23) If everyone is booking hotel rooms independently, an easy way to do it is online booking.
(2:28) The Star Hotel offers online bookings at no additional charge.
Speaker 4
(2:32) It sounds fine.
Speaker 1
(2:34) Yeah, and you can even book the gorgeous Sea View rooms if you act quickly. (2:51) Yes, all three options have access for the physically disabled. (3:06) There is a limited continental breakfast menu at the Star and at the Winchester.
(3:11) For a full restaurant and room service, the Royal Hotel is your best bet.
Speaker 3
(3:16) Oh, wonderful.
Speaker 1
(3:19) Absolutely. (3:21) In the morning, there is a gourmet buffet or a la carte item. (3:25) And after 11am, lunch is served in the dining room.
(3:28) Dinners are in a nice, low-key but high-quality setting in the hotel's private dining room. (3:34) And Fridays feature the house jazz band.
Speaker 3
(3:37) How lovely.
Speaker 1
(3:42) No, sorry, not at the Royal Hotel. (3:44) Let me check on the others though. (3:46) Could I place you on hold for just a second?
Speaker 4
(3:48) Sure, thanks.
Speaker 1
(3:51) It looks like there is one at the Winchester. (3:53) 15% off when you book eight or more rooms.
Speaker 3
(3:57) Really? (3:58) Sold. (3:59) We'll book it.
Speaker 1
(4:10) Yes, in fact it has a play place that kids just love. (4:14) With slides and swings and everything. (4:16) Definitely a good hotel to bring the kids.
Speaker 2
(4:23) Before you hear the rest of the conversation, you have some time to look at questions 7 to 10. (4:50) Now listen and answer questions 7 to 10.
Speaker 1
(5:04) Well, for now there are only a few things for you to take care of. (5:08) We will hold a block of rooms for you as soon as you send a deposit. (5:11) I recommend booking as soon as possible, so you probably want to send the invitations as soon as you know how many rooms to hold.
Speaker 3
(5:19) All right.
Speaker 1
(5:27) Great. (5:28) And don't worry about this now, but sometime before you arrive, do let us know if you'll be requiring our transport service to and from the airport.
Speaker 3
(5:36) I'll make sure to let you know. (5:45) For the personal car service.
Speaker 1
(5:47) Oh, don't worry about it. (5:48) It is a free service. (5:50) So if you would like to tip, you are welcome to do so.
(5:52) But hotel drivers do not accept gifts.
Speaker 3
(5:55) Thanks for your help.
Speaker 1
(5:56) My pleasure. (5:58) Enjoy your stay at the Winchester.
Speaker 2
(6:02) That is the end of Section 1. (6:05) You now have half a minute to check your answers.