PART 1 — REAL IELTS EXAM TEST 12 — IELTS Test

Speaker 1
(0:00) Section 1 You will hear a conversation between a printing company employee and a customer. (0:09) First, you have some time to look at questions 1 to 5.
Speaker 3
(0:22) Section 2 You will see that there is an example which has been done for you.
Speaker 1
(0:44) On this occasion only, the conversation relating to this will be played first.
Speaker 2
(0:53) Good afternoon. (0:54) Welcome to matrix printing. (0:56) I am John Smith.
(0:58) How can I help you?
Speaker 1
(0:59) Good afternoon. (1:00) I am here to reprint a brochure for our hotel. (1:04) There are some pages that need revising.
(1:07) The customer says the brochure sample needs revising. (1:12) So, brochure has been written in the space. (1:15) Now we shall begin.
(1:17) You should answer the questions as you listen, because you will not hear the recording a second time. (1:24) Listen carefully and answer questions 1 to 5.
Speaker 2
(1:31) Good afternoon. (1:33) Welcome to matrix printing. (1:35) I am John Smith.
(1:36) How can I help you?
Speaker 1
(1:37) Good afternoon. (1:39) I am here to reprint a brochure for our hotel. (1:42) There are some pages that need revising.
Speaker 2
(1:44) Sure. (1:45) How may I address you?
Speaker 1
(1:47) Oh, I am Mary Jane from Central Hotel Chains. (1:50) Nice to meet you. (1:52) I've got samples of the previous version.
Speaker 2
(1:55) I assume it is your company's advertising brochure.
Speaker 1
(1:58) Yes.
Speaker 2
(1:59) What exactly is the problem?
Speaker 1
(2:01) Well, it was printed the year before, so some of the information is already out of date. (2:07) There are also a couple of problems with the layout. (2:11) Firstly, the letters of the address on the front page are far too small.
(2:15) It's hard to see when glancing at the cover.
Speaker 2
(2:18) How big do you need it to be?
Speaker 1
(2:20) Increase the letters by three font sizes.
Speaker 2
(2:23) Just a minute. (2:25) Let me take notes of your requirements. (2:28) OK.
(2:28) What else needs changing?
Speaker 1
(2:30) The information regarding the pool should be deleted, because it is currently under renovation and is not available.
Speaker 2
(2:38) So, all of the relevant descriptions on page 2 should be removed? (2:42) What do we replace it with? (2:44) We can't just leave the whole page blank.
Speaker 1
(2:47) Just fill it in with the introduction of our newly opened gym. (2:50) I've included all the relevant information here in this flash drive.
Speaker 2
(2:55) Let me check. (2:57) I see. (2:58) No problem then.
Speaker 1
(3:00) What is also bothering us is that the description under the top photos on page 4 is incorrect. (3:07) The word lounge needs to be replaced with reception.
Speaker 2
(3:10) Fully noted. (3:12) Is that all?
Speaker 1
(3:13) No, there is more. (3:14) Turn to page 5. (3:16) We feel that showing merely the picture of our exterior and interior decoration does not fully represent the appeal of our hotel.
(3:25) On second thought, we've decided to use a picture with the view of the hotel.
Speaker 2
(3:30) Do you have the original copy of the picture?
Speaker 1
(3:33) Yes. (3:34) It is also enclosed in the flash drive.
Speaker 2
(3:36) OK. (3:37) We'll re-edit the whole layout of the photos.
Speaker 1
(3:41) Great. (3:45) Before you hear the rest of the conversation, you have some time to look at questions 6 to 10.
Speaker 3
(4:12) Now listen and answer questions 6 to 10.
Speaker 1
(4:19) Let's turn to the next page.
Speaker 2
(4:21) Yes. (4:22) What's wrong with that? (4:23) It seems perfectly fine to me.
Speaker 1
(4:26) At first sight it seems fine, but according to the feedback of the customers, the prices do not stand out. (4:32) So, we want to change the print from black to red to make it pop out.
Speaker 2
(4:38) OK. (4:39) I've made notes of all of your requests. (4:41) Is there anything else?
Speaker 1
(4:43) I appreciate it. (4:44) Just one final request. (4:46) Could you translate the whole brochure into Spanish?
(4:49) We have customers worldwide, you know, especially those from Latin countries.
Speaker 2
(4:53) No problem. (4:55) What about other languages, like Japanese, Chinese or German? (5:00) These are our most popular target languages.
Speaker 1
(5:03) I have to ask the manager about the Chinese version. (5:06) There's been a surging number of Chinese clients during recent years. (5:10) However, we don't need German or Japanese translations, as we currently don't have many customers from those two countries.
Speaker 2
(5:18) Sure. (5:19) Just keep me updated.
Speaker 1
(5:21) So, roughly, when can we get the revised print? (5:24) We need it before the end of July.
Speaker 2
(5:27) It's late June now. (5:28) Roughly, it'll take three weeks to re-edit. (5:31) So, we'll definitely be ready before the deadline.
(5:35) Great. (5:36) To where shall we send the samples?
Speaker 1
(5:39) The address is number 9, Green Drive, Clifton, NY 21300.
Speaker 2
(5:45) How do you spell Clifton?
Speaker 1
(5:49) C-L-I-F-T-O-N. (5:53) Clifton.
Speaker 2
(5:54) And the telephone number?
Speaker 1
(5:55) It's 9030 36602. (6:01) Also, if you have any further questions, you can reach me through this number.
Speaker 2
(6:06) OK.
Speaker 1
(6:10) That is the end of section one. (6:13) You now have half a minute to check your answers.